Not Receiving Notification Emails

  • Profile Image
    GrecoISU
    Asked on November 24, 2017 at 03:01 PM

    I am not receiving notification emails for the following form when submitted:

    https://form.jotform.com/73254592185159

    Please advise.

  • Profile Image
    Sabbir
    Answered on November 24, 2017 at 03:15 PM

    I have checked your email history and found that, submission email has been sent to your notification email.

    1511554427clientemail.jpg

    Also, I found 2 notification email setup under your email settings with both the same email address. You can delete one if you don't need it.

    Please check your spam folder in your gmail.

    Let us know if you have any further query.