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cltrxvltrAsked on November 24, 2017 at 11:11 PM
Hello,
Everytime a client upload photos on our form it goes blank. We have received over 25 emails about the issue. Can the be resolved?
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burak JotForm DeveloperReplied on November 25, 2017 at 2:15 AM
Hello,
I was inspecting your forms in order to figure out which form has this misbehaviour. I found out some of your forms has fields that violates our Terms of Use. I've deleted that questions. You can see images below:
You should use a payment widget for credit card informations. Otherwise, our system will suspend your account. Here you can find detailed information.
Regarding your original question; I couldn't reproduce the problem you mentioned in any of your forms. Can you specify in which form your clients experienced this behaviour?