- oliver.henrichAsked on November 25, 2017 at 07:33 AM
I upgraded my plan from bronze to silver a few weeks ago.
Now there is the information that my account has been downgraded.
Could you please fix that.
- JotForm SupportNik_CAnswered on November 25, 2017 at 07:41 AM
We're sorry for this inconvenience.
This issue happened because you upgraded to Silver yearly plan and canceled the Bronze yearly plan.
Tha cancelation triggered the downgrade.
But I put your account back to Silver plan.
Let us know if you have any further questions.