What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Edit Submission

    Asked by mau108 on September 17, 2012 at 11:10 AM

    Trying to have my user modify their form however the link below just shows a blank form.

     

    http://www.jotform.ca/form.php?formID=22555566748264&sid=213639191932956400&mode=edit

    Page URL:
    http://www.jotform.ca/form.php?formID=22555566748264&amp;sid=213639191<br/>932956400&amp;mode=edit

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    Answered by mau108 on September 17, 2012 at 11:22 AM

    I tested using the auto responder edit link tag and I get a different link but this one I get a 404 error.

     

    http://submit.jotform.ca/form.php?formID=22555566748264&sid=213704328571750327&mode=edit

     

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    Answered by pinoytech on September 17, 2012 at 11:39 AM

    Hi Mau,

    Please follow the steps on our user guide on How to Make a Clickable Edit Link.

    If you need further assistance, feel free to contact us at anytime.

    Thank you!

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    Answered by mau108 on September 17, 2012 at 11:43 AM

    Hi

     

    Please note I am somehow on the jotform.ca domain and the first link I originally posted I followed your user guide.  The 2nd post's link was from the edit_link tag in your autoresponder setup.

     

    Please advise.

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    Answered by pinoytech on September 17, 2012 at 11:56 AM

    Apologize for the inconvenience that may have cuased Angela. I will now submit a ticket to our development team regarding on this issue and they will response you as soon as they fix the problem of the edit link.

    We ask you patience while our developer fix the said issue.

    Thank you!

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    JotForm Founder

    Answered by aytekin on September 18, 2012 at 09:22 AM

    Here is the correct link:

    http://www.jotform.ca/form.php?formID=22555566748264&sid=213639191932956423&mode=edit

    There is a bug on our code. We will look into this. 

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    JotForm Founder

    Answered by aytekin on September 18, 2012 at 09:55 AM

    We have fixed this bug now. The submissions page now shows the correct submission ID when it is too large. 

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    Answered by mau108 on September 19, 2012 at 09:33 AM

    Another issue, with the Google Docs integration if a user edits their submission it doesn't go and update the google docs with the updated data also it doesn't email the notification to the user that is supposed to get the notification when a user submits form data.

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    JotForm Support

    Answered by idarktech on September 19, 2012 at 11:14 AM

    @mau108

    Unfortunately, google spreadsheet integration doesn't support updating of existing data when an edited version is submitted. However, it will create another line of submissions, in other words edit submissions is considered as new submissions.

    Also, autoresponders will only work on new submissions not for the edited submissions. This is the reason why they don't get messages containing their updated info (right after submitting the edited data). However, the updated data will always appear everytime they visit the edit links.

    Hope this clarifies a bit. Thanks for using JotForm!