Why did a hidden field on my form appear for a user?

  • AmbassadorCenter
    Asked on November 27, 2017 at 9:29 AM

    Hello,

    One of my forms (https://form.jotform.us/71784284617163) has a hidden field that recently appeared for one of my users when they were filling it out. It has not happened with anyone else before or after. Was this a fluke? Why did they see the hidden field?


    Thank you.

    Page URL: https://form.jotform.us/71784284617163
  • BJoanna
    Replied on November 27, 2017 at 11:26 AM

    I can not see the hidden field on your form. 

    1511799371hidden Screenshot 10

    The fields that are hidden with Hide Field property, should only be shown for admin user (you) when the submission is edited. 

    Was that user maybe editing a submission when the field was shown or using your device where you are logged into your account? 

    Maybe it was just a temporary issue. You can ask your user to try again. If the same issue happens again let us know.

    In case that your form is embedded, provide us the URL of your webpage, so that we can test the form there.