- StreetLightUSAAsked on September 17, 2012 at 03:54 PM
JotForm informed me today that we have reached the limits of our account for this month. However, I looked through all submissions and we dont even have 20 submissions this month so we have not touched out 100 submission cap. The problem seems to be in a counting error with JotForm. If I could please get help on this it would be awesome. Thanks so much!Page URL:
- JotForm SupportEduardoMendezAnswered on September 17, 2012 at 06:58 PM
We had a glitch that affected the submission count for some of our users. This has now been fixed, your account re-activated and submissions reset. Thank you for letting us know about this and feel free to contact us if you need further assistance.