Remove a recepient from the list?

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    kliethermesl
    Asked on September 17, 2012 at 05:38 PM

    Hi,

    First let me tell you that my organization loves jotform. This is the best service ever. It is so simple to use, yet it provides for very powerful features. Truly, our favorite! My boss went on the jotform page and changed the settings so that all notifications would be sent to her and Beverly. Now, I want to change the configurations so Beverly doesn't get a notification of all submisions because she only needs to receive notifications when the form named "APPLICATION" is submitted. I went on the jotform account and I created a separate notification form so that both my boss and Beverly could receive the form "APPLICATION". However, since my boss changed the configuration so that Beverly recevies a notification when any of the forms is submitted, I am wondering how to fix the problem, since I don't know where she changed the configurations to send Beverly a notification for all the forms. Please let me know what I can do to fix this so Beverly doesn't get a notification when the forms are submitted. Only my boss should get a notification when the forms are submitted.

     

    Thanks!

    Sergio

  • Profile Image
    jonathan
    Answered on September 17, 2012 at 07:39 PM

    @Sergio

    Please check this guide on how to's for the Form Emails

    Specifically, you may need to check this.. -Finding-out-E-mail-Address-used-for-submission-notifications

    And this.. -Send-Form-Emails-to-Multiple-Recipients

    You can either delete the form notification email assigned to Beverly, or remove Beverly's email address in the Recipient Email box in the notification email.

    Plese inform us if you require further assistance.

    Thanks.