- twharriersAsked on November 28, 2017 at 11:09 AM
I seem to have a bug where there is always 1 unread submission for my form, can't seem to clear it. Shows up in multiple browsers.
I'm sure it would clear if I deleted all submissions, but I'd rather not do that until I've collected everything!
- JotForm SupportdavidAnswered on November 28, 2017 at 12:26 PM
I checked your account and your form is indeed showing an unread submission even though all submissions are marked as read. I will forward this to our developers to have a look. We will let you know as soon as we have any updates.
- JotForm DeveloperonurAnswered on November 29, 2017 at 05:51 AM
Sorry for the inconvenience.
I believe there was a miscommunication when updating the corresponding field in DB. I've selected mark all as read option from MyForms page. Now it shows correct count. There is no any missing submission.