A form is showing an unread submission even though all submissions have been marked as read.

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    twharriers
    Asked on November 28, 2017 at 11:09 AM

    I seem to have a bug where there is always 1 unread submission for my form, can't seem to clear it. Shows up in multiple browsers.


    I'm sure it would clear if I deleted all submissions, but I'd rather not do that until I've collected everything!

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    david
    Answered on November 28, 2017 at 12:26 PM

    I checked your account and your form is indeed showing an unread submission even though all submissions are marked as read.  I will forward this to our developers to have a look.  We will let you know as soon as we have any updates.

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    onur
    Answered on November 29, 2017 at 05:51 AM

    Hello,

    Sorry for the inconvenience.

    I believe there was a miscommunication when updating the corresponding field in DB. I've selected mark all as read option from MyForms page. Now it shows correct count. There is no any missing submission.