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Jeffreyturner57Asked on November 28, 2017 at 11:49 AM
We are just a simple family reunion group. Just noticed there is a limit on payments of 1 per month for free accounts. How can we disable the PayPal feature in the Submit button on our form and keep the same template?
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Nik_CReplied on November 28, 2017 at 1:04 PM
You can add Purchase order payment field since that field doesn't require actual payment to be made.
To do that, please follow:
1) Click remove button in the existing PayPal payment field:
2) Add Purchase order field:
And don't worry about the products, they will be there even after you remove PayPal and add Purchase order.
Hope it helps.
Thank you!
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Jeffreyturner57Replied on November 28, 2017 at 2:12 PM
Hi Nik_C. That work perfectly. Thank you!!
One last thing: I received an e-mail that my form would be disabled tomorrow at 12:00 for the following reason in the subject line:
Action Needed: You have reached your JotForm payments limit
I did not see this limitation when I signed up for the account. My fault. We really do need the free account because of limited funds right now. We also need the free form version. I will be happy to pay the $19 for one month but I do not wish to upgrade. Can you advise how to proceed?
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Nik_CReplied on November 28, 2017 at 3:50 PM
For your convenience, I reset your payment limit, so you can use your forms, but please be mindful that we can do that only once.
Also, please be mindful that you have only 1 payment submission to make in Free subscription.
Hope it helps.
Thank you!
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Jeffreyturner57Replied on November 28, 2017 at 4:37 PM
Thank you! I really appreciate that and I will remember all the limitations to the free account going forward.