- musicconnectzAsked on September 17, 2012 at 09:26 PM
Why do I not have any upload space and there are no submissions, I've asked before but no one has replied
- JotForm SupportliyamAnswered on September 17, 2012 at 10:19 PM
Hello musicconnectz. regarding your previous question: You might need to check your junk mail folder and check if the notifications landed there. Here is your past question which I see had been replied by one of our former colleagues properly.
Currently after checking your account, it seems that it's still the case. You have received already 113.08 MB worth of files, which caused your account to be temporarily suspended, causing also for you to not receive any submissions. For you to be able to continue receiving files, you will need to remove some of your submissions which have files attached to it, or you will need to upgrade to a paid subscription.
Please let us know if you have further questions.