PDF download is missing most of the document

  • bills78255
    Asked on November 28, 2017 at 5:31 PM

    When I go to download my form to a pdf only the address and table come up, but no questions. Please advise. I am ready to subscribe if this can get corrected. 

    Jotform Thread 1309369 Screenshot
  • Jan
    Replied on November 28, 2017 at 8:53 PM

    Are you trying to convert the online form to a fillable PDF form? Please take note that not all fields are supported in fillable PDF form. For more information about fillable PDF, please check this guide: https://www.jotform.com/help/312-JotForm-Fillable-PDF-Creator-with-All-Points.

    You might also need to change the form layout to "All Questions in One Page". Here's how:

    1. In the Form Builder, click "Settings" in the top menu. Go to "Form Settings" and then click the "Show More Options" button.

    PDF download is missing most of the document Image 1 Screenshot 20

    2. Scroll down and look for "Form Layout". Change it to "All Questions in One Page".

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    3. After that, click "Build" in the top menu.

    Hope that helps. Thank you.