How I get my account out suspension?

Please explained to me why my account is suspended? I'm preparing to launch a new streaming service and I want to use your service to receive payments. I like the service. I've been using jotforms for payments for a while now. Please help me with this issue!

I checked your account (digiboogie) and it is in Active status. Are you referring to a different account? 

Let us know if you need further assistance.