Is it possible to have the Stripe integration with 2 accounts?

  • Profile Image
    ochapron
    Asked on November 29, 2017 at 08:16 AM

    Hi,

    I create a form for payment with Stripe :

    - first with my own Stripe account (email = och.conseil@gmail.com), to test it (it was OK)

    - then, I would like to link this Form with my customer stripe account (email for authentication in Stripe : old.chap@free.fr). It seems that I'm rejected ... but I suppose cookies are a bit confused with the same form with 2 accounts.

    Currently, I'm connected but I dont know with which account.

    So I have 2 questions :

    - is it possible to link a Form successively with 2 different Stripe accounts ?

    - once I'm linked, how can I know with which of the 2 it is done ?

    Thanks

    Olivier


  • Profile Image
    Kevin_G
    Answered on November 29, 2017 at 10:21 AM

    - is it possible to link a Form successively with 2 different Stripe accounts ?

    No, it's not possible to have the Stripe integration connected to more   than one account, so you will need to reset the integration in order to authenticate to a new one. 

    - once I'm linked, how can I know with which of the 2 it is done ?

    Unfortunately, it's not possible to have the account details.

    I would recommend you to disconnect the current account, log out from Stripe on your browser and reconnect the form, if there is not an active Stripe account you should be asked to log in. 

    You will be able to disconnect the Stripe account on the payment wizard: 

    15119688491.png

    I hope this helps.