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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Updated form is not appearing on the 'direct link to my form'

    Asked by Mekkington on September 18, 2012 at 05:04 AM

    After editing the form I created I have the following problem:

    1. When I copy the source code to my website, it appears correctly as the 'final edit'

    2. But when I use the popup code from the 'embed form wizard' it appears as the incorrect/enedited earlier version. Also when I click the 'direct link to my form' URL it appears as the unedited version

    I have cleared local cache, rebotted, but am experiencing the same problem 12 hours later.

    Can you assist me to correct any errors?

    Looking forward to hearing from you :)

    Page URL:
    http://www.wynbergschools.co.za/AstroturfComplex/PledgeSupport1.html

  • Profile Image
    JotForm Support

    Answered by Rodjit on September 18, 2012 at 05:19 AM

    Hi Mekkington,

    Change your form URL from

    http://form.myjotform.com/form/22605521204541 

    to 

    http://www.myjotform.com/form/22605521204541

    Please take note the changes from "http://form" to "http://www" .

    Hope this helps.

     

    Rodjit

  • Profile Image

    Answered by Mekkington on September 18, 2012 at 05:32 AM

    Perfect - Many thanks for your speedy reply!

  • Profile Image
    JotForm Support

    Answered by Rodjit on September 18, 2012 at 05:58 AM

    Glad to hear it's working now. Feel free to let us know if you have any other questions or concerns.