Updated form is not appearing on the 'direct link to my form'

  • Profile Image
    Mekkington
    Asked on September 18, 2012 at 05:04 AM

    After editing the form I created I have the following problem:

    1. When I copy the source code to my website, it appears correctly as the 'final edit'

    2. But when I use the popup code from the 'embed form wizard' it appears as the incorrect/enedited earlier version. Also when I click the 'direct link to my form' URL it appears as the unedited version

    I have cleared local cache, rebotted, but am experiencing the same problem 12 hours later.

    Can you assist me to correct any errors?

    Looking forward to hearing from you :)

  • Profile Image
    Rodjit
    Answered on September 18, 2012 at 05:19 AM

    Hi Mekkington,

    Change your form URL from

    http://form.myjotform.com/form/22605521204541 

    to 

    http://www.myjotform.com/form/22605521204541

    Please take note the changes from "http://form" to "http://www" .

    Hope this helps.

     

    Rodjit

  • Profile Image
    Mekkington
    Answered on September 18, 2012 at 05:32 AM

    Perfect - Many thanks for your speedy reply!

  • Profile Image
    Rodjit
    Answered on September 18, 2012 at 05:58 AM

    Glad to hear it's working now. Feel free to let us know if you have any other questions or concerns.