What is the cost of the end of year discount plan?

  • Profile Image
    rafaelpaolini
    Asked on November 29, 2017 at 11:43 AM

    Hello,

    I have just changed my plan to Silver.

    In the SALE the announced value was $ 19.50, but after I accepted the plan change, the value that appears is $ 39.00.

    At this cost, I have no interest in changing the plan.

    I need to know if the cost of $ 19.50 is going to be kept. If it is, I'll keep the exchange. But if the cost really is $ 39.00 I want to return to the previous plan.

    How can we solve this problem?

    Thank you.


    Rafael

  • Profile Image
    Nik_C
    Answered on November 29, 2017 at 12:56 PM

    Our end of year sale is discounted for annual plans only:

    1511978054Screen Shot 2017-11-29 at 6.58

    If you choose monthly subscription, it will be regular price 39$ for Silver plan.

    I refunded your last charge and put your account back to Bronze, you can upgrade to Silver yearly if you wish.

    Let us know if you need any further assistance.

    Thank you!