- rafaelpaoliniAsked on November 29, 2017 at 11:43 AM
I have just changed my plan to Silver.
In the SALE the announced value was $ 19.50, but after I accepted the plan change, the value that appears is $ 39.00.
At this cost, I have no interest in changing the plan.
I need to know if the cost of $ 19.50 is going to be kept. If it is, I'll keep the exchange. But if the cost really is $ 39.00 I want to return to the previous plan.
How can we solve this problem?
- JotForm SupportNik_CAnswered on November 29, 2017 at 12:56 PM
Our end of year sale is discounted for annual plans only:
If you choose monthly subscription, it will be regular price 39$ for Silver plan.
I refunded your last charge and put your account back to Bronze, you can upgrade to Silver yearly if you wish.
Let us know if you need any further assistance.