- varunelaviaAsked on November 29, 2017 at 11:52 PM
My account seems to be suspended and none of my forms are working.
I was not warned or given prior information regarding the suspension.
I am jotform user since long years and this time this is quite disappointing.
Please help me out with my account.
I want to access my account as the forms are important to me in my college project.
and I also need to make other forms too.
- JotForm SupporttinaAnswered on November 30, 2017 at 02:16 AM
It seems one of your forms includes some phishing fields which is titled as "Registrations" . Because of this reason, your account has been suspended.
I deleted these guilty fields violating our Term of Use and re-activated your account.
- varunelaviaAnswered on December 01, 2017 at 05:18 AM
Hello, As per your response "I deleted these guilty fields violating our Term of Use and re-activated your account."
Still I am not able to login with my username and passord.
Please help me out with the same.
- JotForm SupporttinaAnswered on December 01, 2017 at 05:34 AM
Could you please try again to login?
If the issue still persists, let us know.