ERROR WITH SMTP CONFIGURATION

  • secsalana
    Asked on November 30, 2017 at 2:59 AM

    I've tried to change the configuration but I couldn't. The notification emails are already sent by jotform and I want to send them by my personal email. 

    Also an error email is sent every time I do a new form.

    Please help 

  • liyam
    Replied on November 30, 2017 at 8:36 AM

    Hello,

    I see that you are using Gmail for SMTP as your sender email. Have you enabled the less secure apps option on your account? If not, please check out this guide to know the steps: https://www.jotform.com/help/392-How-to-Use-Your-Gmail-Account-as-Your-Email-Sender-via-SMTP

    If the problem persists, please let us know.