When I click on settings in the admin area, it is blank and I cannot change anything

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    Tangneytours
    Asked on November 30, 2017 at 07:01 AM

    Hi there, in Firefox, when i click on settings in the admin area, it is blank and i cannot change anything.


    Also, i cannot edit, amend forms or view the results.

    Can you advise please?

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    John_Benson
    Answered on November 30, 2017 at 09:44 AM

    I checked the Account Settings page and it is working properly. Could you please try using a different internet browser? You can also try opening your account using incognito mode just to test it further.

    If the issue still persists, please contact us again so we can investigate this issue further.

    About the "I cannot edit, amend forms or view the results", I have answered you on this thread: https://www.jotform.com/answers/1310840. Please reply to that thread if needed to avoid confusion.

    Let us know how it goes. Thank you.