- jkeagle13Asked on November 30, 2017 at 11:07 AM
We have a form up , 2018-2019 enrollment form, and it is stuck on "please wait" when a parent hits submit. I tried and am experiencing the same issue. Please help!
- JotForm SupportSabbirAnswered on November 30, 2017 at 11:23 AM
Sorry for the inconvenience.
I have made a test submission with your stand alone form and it submitted successfully.
I have checked your iFrame code that you have used in your website.
Can you please try using this code instead of the one you are using now?
<iframe id="JotFormIFrame-73203709923153" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.com/jkeagle13/enrollment-form-2018-2019" frameborder="0" style="width: 1px; min-width: 100%; height:1000px; border:none;" scrolling="no"> </iframe>
Let us know if the problem still exists.
- jkeagle13Answered on November 30, 2017 at 11:33 AM
Yes, I am still experiencing the "please wait." I updated the iframe code. We have about 4 parents that have emailed with the same issue. We received the test submission you sent in.
- JotForm SupportSabbirAnswered on November 30, 2017 at 11:44 AM
If you are using Wordpress editor to add embedded form code, then maybe you can try using this code:
[embed width="100%" height="1000"]https://www.jotform.com/73203709923153[/embed]
Please try with this and let us know.