What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    why can't i watch the preview of my form?

    Asked by Dakaniel on September 18, 2012 at 12:27 PM

    when i click on the preview, jotform send this message: Form not found
    This form has been deleted by the owner. 
    Try contacting the owner of this form.
    Page URL:
    http://jotformz.com/form/22614901232645

  • Profile Image

    Answered by jeanettebmz on September 18, 2012 at 01:05 PM

    Can you please tell me if this happened to you today?

    Are you able to see the form in the form builder view? Can you please save it, log out and log back in? I checked your account and I can see only one form which is a clone of a previous one (maybe the deleted one?)

    I'll await for your response

  • Profile Image

    Answered by dakanielo on September 18, 2012 at 03:12 PM

    Hi thanks for the answere, 

    My boss has the original form and we bought going to work with the same one, he shared it with me trought the option clone. He doesn`t deleted, and i can see it in the builder view without problem, but when im going to see it in te the preview it sends the mesage in the first post.    

  • Profile Image

    Answered by pinoytech on September 18, 2012 at 03:17 PM

    Hi,

    Apologize for the inconvenience that may have caused. I have submitted already ticket to our development team regarding on this is issue.

    We ask your patience while our developer fixing the said problem.

    Thank you!

  • Profile Image

    Answered by dakanielo on September 18, 2012 at 03:23 PM