Stripe Integration: Missing Credit Card Label

  • idabella
    Asked on March 20, 2024 at 10:40 PM

    here is the form in question: https://form.jotform.com/232838842986171 The payment section where my clients will enter the credit card are blank and have no labels to identify each form field. I tried to fix it but it was not possible so it must be a bug. Please help fix asap. thank you.

  • Jeric JotForm Support
    Replied on March 21, 2024 at 1:01 AM

    Hi Ida,

    Thanks for reaching out to Jotform Support. I cloned your form and replicated the issue. I've gone ahead and escalated this to our Developers. While we can't provide a turnaround time, we will notify you when the issue is fixed.


  • Özlem JotForm Developer
    Replied on March 22, 2024 at 4:07 AM

    Hello,

    We are sorry for the issue you experienced.

    The issue is fixed.

    Thank you.

 
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