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idabellaAsked on March 20, 2024 at 10:40 PM
here is the form in question: https://form.jotform.com/232838842986171 The payment section where my clients will enter the credit card are blank and have no labels to identify each form field. I tried to fix it but it was not possible so it must be a bug. Please help fix asap. thank you.
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Jeric JotForm SupportReplied on March 21, 2024 at 1:01 AM
Hi Ida,
Thanks for reaching out to Jotform Support. I cloned your form and replicated the issue. I've gone ahead and escalated this to our Developers. While we can't provide a turnaround time, we will notify you when the issue is fixed.
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Özlem JotForm DeveloperReplied on March 22, 2024 at 4:07 AM
Hello,
We are sorry for the issue you experienced.
The issue is fixed.
Thank you.