New Form Layout: The validation for email field inside of Multi-line question field is not working correctly if the email field in not the last field

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    Asked on December 01, 2017 at 12:00 AM

    My form is here:  I am still building it and was testing it and am getting the "There are errors on the form. Please fix them before continuing." error. I'm not understanding why the form would let me advance to the next screen if something was wrong on one of the screens.  I have not embedded the form anywhere. 

    Thank you.

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    Answered on December 01, 2017 at 04:08 AM

    I made multiple tests on your form and on my cloned form and the only way I could reproduce the issue is if I did not enter the valid email address inside of the email field on page 3 of your form. 


    After that I made some additional tests on a sample form and it seems that the correct validation for the email field 'Enter a valid e-mail address' in Multi-line Question field will not be shown if the email field is not the last field. It will also allow you to go to the next page.

    I will report this issue to our developer and we will inform you via this thread once this issue is resolve. 

    For now, I can only suggest you to set the email field as the last field on Multi-line Question field on your form. 

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    Answered on December 19, 2017 at 02:44 AM

    Hello carineullom,

    We're sorry for the inconveniences. Email field validation issue on Multi-line Question is fixed now.

    Thank you for contacting us.

    If you have any other questions please let us know.