Dormant Account: This form is in restore mode, please try again later.

  • Profile Image
    MotionMastery
    Asked on December 01, 2017 at 05:49 AM

    Hi there,

    Hi there 

    I invest a lot of work to make a form come to life.

    And it's quite upsetting that you want to have a new customer, but your form does not work.


    When I put in my form at
    https://form.jotformeu.com/73342441060344

    this is what shows up:

    Form not found

    This form is in restore mode, please try again later.

    Very dissatisfying. Do you have a correction for that - and why does this happen in the first place?
    Thank you
    Ulf

     
     
     
  • Profile Image
    tina
    Answered on December 01, 2017 at 07:51 AM

    You are getting these errors because your account is on dormant status. It seems you didn't logged in for a long time.

    I have activated your account.

    If you have any other issues please let us know.