Unique Id: Duplicate IDs are generated in submission.

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    tmi
    Asked on December 01, 2017 at 06:53 AM

    Hi Ashwin,

    Again the same issue occurred, same unique id has been generated twice on the below form.

    https://form.jotform.com/73161878464971

    Application ID: 17902264 is repeated twice. Both the submissions submitted on 30/11/2017  5:07:46 PM IST.

    Regards,

    Krishna

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    ashwin_d
    Answered on December 01, 2017 at 07:00 AM

    I'm sorry for the trouble caused to you. 

    I did check your form's submission page and I see the duplicate unique ID was generated. I am not sure what has caused this issue. I am reporting it to our backend team. We will get back to you as soon as we have any update from them.


  • Profile Image
    widgets
    Answered on July 18, 2018 at 02:16 AM

    Hi we apologize for the inconvenience that may have caused you. We were able to pinpoint the cause of the problem but be advised that you have to reset the index of the uniqueID widget from the last working number, but if you already have done that then you don't have to do anything it will automatically increment properly.

    Regards,
    Widget Team