What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    my form does not work

    Asked by 20off on September 18, 2012 at 06:23 PM


    i have created my first form:



    but when i press the submit button i get the following error message:


    Form not found: 22616658949469==
    can you please help me and tell me what am i doing wrong?
    Page URL:

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    Answered by jeanettebmz on September 18, 2012 at 07:27 PM

    We are facing a slight synchronization issue between our servers in different regions.

    "Form not found" error and "not updated forms" are related to that problem.

    Our developers are aware of it. We hope to have this issue fixed as soon as possible.