What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form not found

    Asked by Maurotarga on September 18, 2012 at 06:45 PM


    I'm trying to create a contact form, but it dosen't work.

    I think I need a little help here...  

    Page URL:

  • Profile Image

    Answered by jeanettebmz on September 18, 2012 at 07:28 PM

    We are facing a slight synchronization issue between our servers in different regions.

    "Form not found" error and "forms not updating" are related to that problem.

    Our developers are aware of it. We hope to have this issue fixed as soon as possible.

  • Profile Image

    Answered by jeanettebmz on September 18, 2012 at 07:41 PM

    The issue is fully resolved, thanks for reporting this to us