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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is the email test@monk.interlogy.com showing up on form submission?

    Asked by icdesigns on February 03, 2011 at 11:42 AM

    I get 2 instances of the email address showing up in the from field in email submissions, as well as the senders email address.  Is there a way to prevent this?

     

    I have only added one address.  I set sender and recipient to "Full Name" and "Email Address".

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    JotForm Founder

    Answered by aytekin on February 03, 2011 at 11:47 AM

    You probably did only entered "test" as email address. To turn this into a proper email address, our server added @monk.interlogy.com to the end of the email address.

    If you entered proper email address on the form, it would not have added it. 

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    Answered by icdesigns on February 03, 2011 at 11:52 AM

    This is going to be a sad newb question, but where do I enter the email address.  I went into email alerts, and put my address there.  Is there somewhre else it needs to go?

    The site is great and well laid out, I am just learning my way around and trying to rush a form so I am missing easy functions. I appreciate the help.

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    JotForm Support

    Answered by abajan on February 03, 2011 at 08:26 PM

    Did you enter your address in the bottom right where it states "Recipient E-mail"?

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    JotForm Founder

    Answered by aytekin on February 04, 2011 at 06:13 AM

    I mean when you were making a test submission, you probably did not enter a full email address. You instead entered "test". Since "Send Email Address" cannot be "test", our server changed it to "test@monk.interlogy.com"

    You do not need to change anything on your form. Just enter correct email address when you are testing your form.

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    Answered by icdesigns on February 04, 2011 at 08:05 AM

    Thanks!  Got it!