- losagavesAsked on December 05, 2017 at 12:45 PM
I have had users complain about a blank page on submission. I adjusted the page so that it will redirect after submission, but when I tested the form (using Authorize.net Sandbox) the blank page still shows after submission. Any ideas?
- losagavesAnswered on December 06, 2017 at 11:23 AM
I returned it back to the default Thank You page, but now instead of a blank page, I get an error when I run the transactions in Sandbox for Authorize.net. I checked and everything seems to be correct with Authorize.net. Any ideas?
- JotForm SupportaubreybourkeAnswered on December 06, 2017 at 12:21 PM
This error usually occurs when your Authorize.net settings are incorrect. You need to check them. It could also be that one of your keys has expired. So try generating a new key.