-
losagavesAsked on December 5, 2017 at 12:45 PM
Hello,
I have had users complain about a blank page on submission. I adjusted the page so that it will redirect after submission, but when I tested the form (using Authorize.net Sandbox) the blank page still shows after submission. Any ideas?
Thanks!
-
aubreybourkeReplied on December 5, 2017 at 2:08 PM
Your thank you page URL is incorrect.
You can see from the screenshot that the URL starts with "https:// http://..."
It should be either
https://www.losagaves.net/thankyou/
or
http://www.losgaves.net/thankyou/
-
losagavesReplied on December 6, 2017 at 11:23 AM
I returned it back to the default Thank You page, but now instead of a blank page, I get an error when I run the transactions in Sandbox for Authorize.net. I checked and everything seems to be correct with Authorize.net. Any ideas?
-
aubreybourkeReplied on December 6, 2017 at 12:21 PM
This error usually occurs when your Authorize.net settings are incorrect. You need to check them. It could also be that one of your keys has expired. So try generating a new key.