Validation error message is displayed after the form is submitted.

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    Asked on December 06, 2017 at 12:23 AM

    Hello pls find attached the error message I'm seeing. 

    1512527646Screen Shot 2017-12-05 at 5.24

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    Answered on December 06, 2017 at 03:10 AM

    I'm sorry for the trouble caused to you.

    I was unable to test your form as it requires live payment. I cloned your form and integrated with my test Stripe account. When I tested my cloned form, I was able to replicate the issue you are having. I am not sure what is causing this issue. There is no reason why this error message should be displayed.

    I delete the "Duddell's membership number (if applicable)" field and added it again. That seems to have solved this problem. I would suggest you to please test your form and get back to us if the issue persists.

    We will wait for your response.