A user got thrown out of my form
MyCityHomeServicesAsked on December 06, 2017 at 11:24 AMI just had a user try to fill out a form, but when he filled in one of the answers, it threw him out. I received a notification with just that answer. Can you tell me why that happened?
JotForm SupportliyamAnswered on December 06, 2017 at 12:33 PMIs it possible that he accidentally pressed the enter key while on a textbox field? This normally initiates the submission of the form. Or he may have accidentally pressed the submit button by mistake.
I would suggest to make certain fields be required (especially those that you need to know), in order to prevent the submission of form with blank fields from happening.
If you have questions, please let us know.
-
MyCityHomeServicesAnswered on December 06, 2017 at 12:56 PM
Yep - I bet that's it. I didn't have any answers set as required. Fixed now. Appreciate your quick response.
