What happens if JotForm is down? Can my users still access the forms on my website?

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    lindar
    Asked on February 03, 2011 at 04:19 PM
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    aytekin
    Answered on February 04, 2011 at 05:32 AM

    JotForm has very good uptime. We have load balanced servers and we constantly monitor our servers. But yes, if JotForm goes down your forms will stop working. 

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    elenaolly
    Answered on February 10, 2011 at 06:13 AM

    Hi,

    from Italy now JotForm is DOWN :-(

    My form is not available!!

    Please could you help me ASAP???

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    elenaolly
    Answered on February 10, 2011 at 06:14 AM

    Sorry.. I Forgot to paste the error:

     

    Fatal error: Class 'Utils' not found in /www/v3/live/lib/init.php on line 161

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    queensu
    Answered on February 10, 2011 at 06:41 AM

    One of the servers was giving this error. We took that server down now. You should not have the problem any more. Sorry about that. 

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    elenaolly
    Answered on February 10, 2011 at 07:30 AM
    Congrulations for your quick answer! And thank you very much.. now everything is working well!