odd behavior with the Star rating questions

  • iqmetrix
    Asked on March 22, 2024 at 4:27 AM
    There is still odd behavior with the Star rating questions though. If you choose an answer, then go back to verify that it's been collected, the visibility is odd. There used to show one single star highlighted. Now, all stars except the selection the user makes is highlighted?Incomplete values error showing when submitting the form Screenshot 20 Screenshot 10
  • Sercan JotForm Developer
    Replied on March 22, 2024 at 8:10 AM

    Hi,

    This issue should be resolved now.

    If you need further assistance, please let us know.

    Thanks for your patience and understanding.

    Best,

  • iqmetrix
    Replied on March 22, 2024 at 9:59 AM

    Just tested. I'm still seeing the same odd behavior.

  • iqmetrix
    Replied on March 22, 2024 at 10:02 AM

    odd behavior with the Star rating questions Image 1 Screenshot 20

  • Jefferson JotForm Support
    Replied on March 22, 2024 at 10:07 AM

    Hi Anna,

    Thanks for reaching out to Jotform Support. I cloned your form to test it, and I easily replicated the issue.  I have forwarded your request to our Relevant Team. We’ll get back to you as soon as we have an update.


  • Sercan JotForm Developer
    Replied on March 22, 2024 at 1:49 PM

    Hi Anna,

    I cleared your form cache. The issue should be fixed now. If it persists, please clear your browser cache.

    Best,

 
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