- DigitalViewAsked on September 19, 2012 at 11:51 AM
The form I created in Jotform worked fine - since then I have edited the form in Jotform to add a sub-heading and some roll-over text but these changes do not appear in my form on the website.
I have made sure the form is saved and changes I made to the notification email addresses seem to have registered but the text changes haven't.
- moonzkieAnswered on September 19, 2012 at 12:02 PM
1. Go to Setup & Embed tab
2. Click Embed Form
3. Click iFrame
Just let us know if this doesn't work so that we can further assist you.
- DigitalViewAnswered on September 19, 2012 at 12:16 PM
It seems the content management system for our website will not support iframes like this, when I enter the code in the HTML the system simply strips it out when I try to upload it.
- JotForm SupportEduardoMendezAnswered on September 19, 2012 at 01:01 PM
- DigitalViewAnswered on September 19, 2012 at 07:22 PM
Yes this works - I have been back to check and the Jotform system is still creating the embed code with 'form' as the prefix, any reason why it would do that?
- JotForm SupportNeilVicenteAnswered on September 19, 2012 at 07:35 PM
The embed form wizard generates URLs that start with form because that is what we expect our users to use. Form URL's starting with subdomain form are served from CDN servers, which lessens the load to JotForm's own servers.
The problem is that we've been experiencing synchronization issues with our CDN provider. This is still under investigation, both from our end and our CDN provider.
We only advise the use of www subdomain for forms that were recently modified.