- APCoJFAsked on December 07, 2017 at 09:58 AM
- JotForm SupportdavidAnswered on December 07, 2017 at 11:47 AM
Which sub-user account is unable to see the shared forms? Let us know and we will be happy to have a look.
- APCoJFAnswered on December 08, 2017 at 09:36 AM
I deleted the account and created it again and that did not help.
- JotForm SupportdavidAnswered on December 08, 2017 at 11:17 AM
I checked from the sub-user account and all form are available from the shared folder:
Are they checking under the "shared with you" folder? As far as I can tell, the forms were shared successfully.