- accentgroupAsked on December 07, 2017 at 10:24 AM
HOW CAN I DO THIS? I HAVE ONLY HAD THE ACCOUNT FOR ABOUT A WEEK AND IT IS NOT WHAT I WANT. CAN YOU REFUND THE MONEY?
- JotForm SupportAuryAnswered on December 07, 2017 at 11:41 AM
In attention to your above request, we have cancelled the current Bronze yearly subscription and full is being processed, please allow 7-10 business days for the amount to be reflected in your bank statement. The account is downgraded to Free status.
Let us know if we can further assist you.