Programming needs to fix "edit link" problem

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    pbernotas
    Asked on September 19, 2012 at 02:33 PM

    Programming needs to fix your "edit link" issue. When you add an "edit link" to an email it send the link out as http://submit.jotform.com.... and should be http://www.jotform.com....

     

    This is your problem that effects all of us. 

     

    You says to replace the "submit" with "www" but my end users don't know how to do this

    And I can't see how to do this in my email template

  • Profile Image
    NeilVicente
    Answered on September 19, 2012 at 02:58 PM

    We are sorry for this inconvenience. Apparently, this issue was overlooked when our devs fixed the problem with the upload links.

    With that said, I went ahead and forwarded your report to them. We will fix this as soon as possible.

    In the meantime, a good workaround would be to generate a clickable edit link on your autoresponder or notification emails.

    http://www.jotform.com/help/96-How-to-Make-a-Clickable-Edit-Link

    If you need help with this, please let me know so I can walk you through.

  • Profile Image
    eee
    Answered on September 20, 2012 at 03:29 AM

    Hi,

    Problem has been fixed,

    Kindest regards,

    Ertuğrul.

  • Profile Image
    pbernotas
    Answered on September 20, 2012 at 08:25 AM

    Thank you very much

     

    Pat