- pbernotasAsked on September 19, 2012 at 02:33 PM
Programming needs to fix your "edit link" issue. When you add an "edit link" to an email it send the link out as http://submit.jotform.com.... and should be http://www.jotform.com....
This is your problem that effects all of us.
You says to replace the "submit" with "www" but my end users don't know how to do this
And I can't see how to do this in my email template
- JotForm SupportNeilVicenteAnswered on September 19, 2012 at 02:58 PM
We are sorry for this inconvenience. Apparently, this issue was overlooked when our devs fixed the problem with the upload links.
With that said, I went ahead and forwarded your report to them. We will fix this as soon as possible.
In the meantime, a good workaround would be to generate a clickable edit link on your autoresponder or notification emails.
If you need help with this, please let me know so I can walk you through.
- Chief Technology OfficereeeAnswered on September 20, 2012 at 03:29 AM
Problem has been fixed,
- pbernotasAnswered on September 20, 2012 at 08:25 AM
Thank you very much