The request could not be satisfied Error with CloudFlare when submitting the form

  • tennesseechoolofbeauty
    Asked on December 8, 2017 at 10:32 AM

    This form: https://form.jotform.com/73413942184154

    Is throwing the folloowing error when submitting the form. The payment is being processed through Authorize.net but the form is never submitted. 


    ERROR The request could not be satisfied.

    CloudFront attempted to establish a connection with the origin, but either the attempt failed or the origin closed the connection. 

    Generated by cloudfront (CloudFront) Request ID: PHwlFmhHucR6nCy4nq0RfpIxhNPPUOPeIogBleZFaJgE8Coj2-6Onw==

    We cloned the old form and the new one is still giving the same error (link above is to the new form). We've found that sometimes cloning the form makes it work. It was working up until yesterday just fine.

     
    Jotform Thread 1318016 Screenshot
    Page URL: https://form.jotform.com/73413942184154
  • Welvin Support Team Lead
    Replied on December 8, 2017 at 11:15 AM

    Our apologies. Our developers have fixed this problem. Your form should now work as expected. If the issue persists, please update this thread so we can look further. 

  • tennesseechoolofbeauty
    Replied on December 8, 2017 at 11:35 AM

    Thank you for your prompt attention, it's appreciated. It's working perfectly again.