How can one speak to someone personally in the support department?

Is it possible to reach a live person at Jotform in the support department?  I've tried emailing and also asking a question through this page, but I have had no luck with anyone responding.

Unfortunately, we do not have phone support at this time.

You may reach out with our Support Team via support forum http://www.jotform.com/contact/, E-mail support@jotform.com and Chat support though for any assistance you need.

Let us know if you have any questions or if you need further assistance.