Asana (New Layout): It's not creating tasks from submissions.

ventureme
Asked on December 09, 2017 at 05:13 PM

Hello! In reference to Asana, I've edited the integration. Removed the integration and still no created task exist or is prompted when several test forms are submitted.
https://www.jotform.com/build/73094575453160/settings/integrations
* When integrating, Jotforms never loads the "Select a task, or assignee name" .

This is a re-post of a comment on Create tasks in Asana with JotForm submissions
JotForm Support

Kevin_G
Answered on December 09, 2017 at 08:50 PM

Apologies for the inconveniences this may have caused.

I have been testing the integration and was able to replicate the problem, I will report it to our second level so our developers can have a look on this, we will keep you updated via this forum thread.

Thanks.
JotForm Support

widgets
Answered on December 11, 2017 at 01:34 PM

Hi we apologize for late turn around. The problem was due to the fact that the integration was trying to pull custom fields in a users account but it turns out that this is only available for Asana premium users.

Hopefully the problem has been fixed from your end. In case it persist please let us know for further investigation.

Regards,