What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The form doesn't update

    Asked by LaFontana on September 20, 2012 at 07:41 AM

    This form: http://form.jotform.com/form/13612806640 has a four-option check box in the form-editor, but when someone enters the site only three are shown. We've discarded a cache issue and wonder if there's any problem from the server.

    Page URL:
    http://form.jotform.com/form/13612806640

    Screenshot
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    JotForm Support

    Answered by EduardoMendez on September 20, 2012 at 08:16 AM

    @LaFontana

    Do you still have this issue?  I have opened the link that you have provided and it looks the same as the image above.  Can you please share with us the URL where the form is being displayed?  Also, at this time it would be a good suggestion to please replace the URL on the embed code from:

    http://form.jotform.com/form/13612806640  to:

    http://www.jotform.com/form/13612806640 

    We look forward to your reply!