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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my form not loading?

    Asked by vilvian on September 20, 2012 at 07:57 AM

    Hi there,

    I just created a form and pasted the source code onto one of the pages in my website. Unfortunately, no matter how hard I try, the form doesn't seem to be able to load on my website. Could you check and let me know what's going on? :(

    http://thenakedcaramel.com/lanovellamain (the form is in the book us now tab)

    Page URL:

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    JotForm Support

    Answered by EduardoMendez on September 20, 2012 at 10:20 AM

    Hello vilvian,

    I was looking at the source code for the page and can not seem to find the code for the form.

    Can I inquire as to how you loaded this code onto the page?  Did you directly edit the source code on an editor?  

    Please provide a little more information and we will be glad to assist you!