- Thrive_RecapsAsked on December 11, 2017 at 01:58 PM
This is Shannon Mini - I am not sure how I even got into the other account / that I even had. Can you please cancel that upgrade and I will redo on my business account today. Thank you, sorry for the mess up here.
- JotForm SupportWelvinAnswered on December 11, 2017 at 02:50 PM
I have canceled the subscription as per your request. I have also refunded the payment. You should receive the refund on your card within 4-10 business days.