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SharonGerrardAsked on December 12, 2017 at 6:04 AM
When I try to view form submissions the fields are all blank. Why is this?
I have over 40 submissions and cannot see any of the data? My colleagues who have access can see everything.
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SabbirReplied on December 12, 2017 at 8:13 AM
Sorry for the inconvenience.
It seems the forms are shared with you.
Can you try unchecking the "Store my data only in Europe" option from your account settings?
Go to: https://www.jotform.com/myaccount/data
Let us know if it works for you or not.
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SharonGerrardReplied on December 12, 2017 at 9:03 AM
Yes, that worked.
Thank you!