How to remove Jotform branding and change the stock template question?

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    msgwebservices
    Asked on December 12, 2017 at 08:02 PM

    I created a form and upgraded to bronze.  When trying to embed on my site, it still shows the branding and it is also showing the stock templates questions and not the questions I created.  The site is not live currently but this is something that needs resolved ASAP.

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    Jed_C
    Answered on December 12, 2017 at 09:08 PM

    Apologies for the inconvenience.


    Kindly follow the steps below to remove Jotform branding on your account/form.


    1. Please go to your your Jotform Settings

    2. Uncheck Show "Powered by JotForm" on my forms

    1513119010JF_branding.png

    3. On your Email settings, delete Jotform branding as well.

    1513119177email_branding.png


    For the stock template questions, can you please send us a screenshot or share the form URL so we can see how it looks from your end?

    Looking forward for your response.