What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Help! My form is acting up

    Asked by sannawilkinson on September 21, 2012 at 04:59 AM

    Check boxes don't show, it won't update.

    I have followed the usual procdure, done nothing wrong -that I see I would have a reason for. I have removed check box options


     Orange County Museum of Modern Art. Kl. 10-12


     Huntington Beach Pier och & International Surfing Museum. Kl. 14-16


    and saved a gazillion times. These choices are glued to the form


    For a while I couldn't see the check boxes on any choices.

    Page URL:

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    JotForm Support

    Answered by idarktech on September 21, 2012 at 05:33 AM


    Apologies for the inconvenieces caused.

    Please update your form code to this: 

    <script type="text/javascript" src="//www.jotform.com/jsform/20434144161"></script>

    We have delay problems with some of our replication server and we hope to resolved this as quickly as possible.

    Do let us know if the code above doesn't help. Thank you!

  • Profile Image

    Answered by sannawilkinson on September 21, 2012 at 11:19 AM
    It works. Thanks!

    Sanna Wilkinson

  • Profile Image

    Answered by pinoytech on September 21, 2012 at 11:23 AM

    On behalf of my colleague idarktech, you are welcome! 

    If you need our assistance again, feel free to contact us at anytime.

    Have a good day!