Multiple recipients as sub account

Hi!

If I try to save multiple recipients to a form that is in a shared folder created by a silver account, all but the first email recipient were removed by the system upon refresh.

Is it only the silver account holder that can add multiple recipients to a form?

Best regards,

Michelle Sjöö

Hello Michelle,

I am assuming that the sub-user account is a free user. For the free user, it can only add one email recipient to the notification email. Only paid plan users can add multiple recipients.

I hope this information helps. Please contact us again if you have questions.

Thank you.