Multiple recipients as sub account

  • Profile Image
    misjoo
    Asked on December 13, 2017 at 09:57 AM

    Hi!

    If I try to save multiple recipients to a form that is in a shared folder created by a silver account, all but the first email recipient were removed by the system upon refresh.

    Is it only the silver account holder that can add multiple recipients to a form?

    Best regards,

    Michelle Sjöö

  • Profile Image
    John_Benson
    Answered on December 13, 2017 at 11:28 AM

    Hello Michelle,

    I am assuming that the sub-user account is a free user. For the free user, it can only add one email recipient to the notification email. Only paid plan users can add multiple recipients.

    I hope this information helps. Please contact us again if you have questions.

    Thank you.