What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Whats with the big jump in price?

    Asked by xPureEvilx on September 21, 2012 at 06:51 AM

    I was thinking that I like your service, its easy to use and very functional... But why the big jump from free to premium? if it was like $30 for a year I would do it for sure, but $10/m is not worth it. For me I would pay $30 a year to get 500 submits a month and maybe 100 paid submits. Just figured I would give you my thoughts on the subject.


    Also, it seems to randomly disable forms. I wont touch anything and then I will hear from one of my members that the form isnt working....



    Thank You,

    Page URL:

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    Answered by reneewarren on September 21, 2012 at 09:17 AM

    I Totally agree with all of this!! 

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    Answered by moonzkie on September 21, 2012 at 09:24 AM


    Unfortunately, the Premium subscription is our package with the lowest subscription price.  So far there is nothing lower than that. If you wish to get more discount, you can purchase a 2-year subscription, which is $41 cheaper compared to a 1-year subscription.  This is also almost $100 cheaper compared to a monthly subscription.

    With regards to the auto suspension, unless if you created forms that are against our terms your forms will be fine for our automated anti-phishing system.

    If you have other questions or in need of further assistance, please let us know.

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    JotForm Support

    Answered by NeilVicente on September 21, 2012 at 07:12 PM


    Just so you know, your have set your form to accept only 3 submissions, and it is already way over that limit, that is why it keeps on getting disabled.

    Check out this guide to learn more about limiting submissions, and how you can turn this option off.


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    Answered by xPureEvilx on September 22, 2012 at 01:57 AM

    Yes your right, thank you. I thought that setting was per user/IP address.