- playingforothersAsked on December 13, 2017 at 11:44 AM
We have a fair amount of forms that I recently archived. We'd like to be able to still have access to these but when I go to the archive page, I only see a page worth of forms. There should be nearly 100. I can search for them and get to them but I want to make sure that I'm not missing any that might have a different naming convention than I know to search for.
Is there a way to see all of those forms?
- JotForm SupportJim_RAnswered on December 13, 2017 at 01:41 PM
Hello there too - Looking at your ARCHIVE folder, I see 25 forms as I scroll down to the bottom.
Can you provide some names or IDs (preferably the IDs) of the forms that should be displayed on your ARCHIVE folder but are not visible?
The Form ID should be the long series of numbers on your Form URLs.
- playingforothersAnswered on December 15, 2017 at 09:58 AM
I do not know all of the IDs. If I change the sorting method, it will show me a whole new 25. There should be way more but they aren't showing up unless I sort different. But if something lies outside the first 25 in the different sorting methods, then I don't have access to them.
- Ardian_LAnswered on December 15, 2017 at 12:11 PM
I was able to replicate the issue in your account. In my account it works fine though.
I have submitted the issue to our developers and you will be notified in this thread as soon as possible.
We are sorry for inconvenience caused.
- JotForm DevelopergizemAnswered on January 04, 2018 at 02:46 AM
Sorry for the trouble you have. The problem is fixed. If you have any further issues, do not hesitate to contact us again. Thank you,