What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I create an "Your submission has been received" auto-responder? (Detailed)

    Asked by CasperRad on February 04, 2011 at 12:11 PM

    Currently when vistitors submit a form via our site (for which we use JotForm), they receive no confirmation that their email has been received.  How can I set up a "Your submission has been received..." auto-responder for anyone who submits a form?

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    Answered by robertclark1 on February 04, 2011 at 03:33 PM

    Thats easy - just goto your form, select Email Alerts from the top menu

    Then Select Add New Email

    Then Select 'Autoresponder' and set up your mesage

    It will be sent to everyone who submits the form

    Hope this helps



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    JotForm Support

    Answered by abajan on February 04, 2011 at 08:54 PM

    CasperRad, I hope the answer above was helpful but please try not to double-post (or in this case, triple-post).


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    Answered by CasperRad on February 08, 2011 at 12:20 PM

    Robert -- thank you that worked like a charm.

    Abajan -- sorry but the only reason I did that is b/c I was not getting confirmation of my post submission -- hence there was no way for me to know that they were actually going through or not.  (It may have something to do with the fact that I use Google Chrome -- I have noticed JotForm does not appear to work as well with Google Chrome).


    Another question please:

    How can I increase the upload limit on forms?  It's currently set at 500KB which is way too low for even basic CV's.

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    JotForm Founder

    Answered by aytekin on February 09, 2011 at 07:30 AM

    Another question please:

    Please post unrelated questions on their own thread. So that the forum is useful for everyone. Thanks!